Careers

Start Your Dream Career in Beautiful Mt. Hood

Are you interested in being a member of our growing team at “Mt. Hood’s Premier Resort Destination”? Just think about what it would be like to call 300 acres of Oregon high country your “office” while working alongside friendly people and meeting hotel guests from around the world. In addition to excellent benefits, salaries and a supportive and welcoming work environment, a career at The Mt. Hood Oregon Resort offers ample opportunities for advancement.

Please contact us today, or send your resume directly to Sarah Heubel at sarah.heubel@mthood-resort.com, to learn more about joining our amazing team here at the Mt. Hood Oregon Resort.

 

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Job Description
  • Wedding & Catering Coordinator

    Job Description

    Title: Wedding & Catering Coordinator

    Reports To:Sales Manager

    Status: Part-time hourly

    Mount Hood Oregon Resort is seeking a dedicated, organized, and outgoing person to join the team as a Wedding Coordinator. Our ideal candidate is detail-oriented, hardworking, and happy to go the extra mile for our guests. This unique position will oversee and coordinate the weddings we host at the resort.

    Responsibilities

    • Effectively and professionally convey necessary details to the client. Send information to guests that inquire

    about the property.

    • Conduct tours of the resort and event space when necessary.
    • Ensure all documents produced are completed accurately and on time.
    • Maintain a filing system and files sales records, correspondence and other miscellaneous items.
    • Coordinate necessary arrangements with vendors relating to sales.
    • Establishes strong relationships with vendors to ensure maximization of resort revenue.
    • Oversee day-of operations to ensure successful event execution
    • Oversee operations of our dining room during guest meals, ensuring a smooth process and a welcoming

    atmosphere

    • Provide a professional image at all times through appearance and dress
    • Take direction, be open to learning
    • Attends Food and Beverage meetings to report on their groups.

    Requirements

    • Have prior experience working in a resort, events, or coordinator/administrative position and have knowledge of the local area
    • Superb communication skills, both verbal and writing
    • Incredibly friendly, loves to smile, and have fun in a team environment while still being customer focused
    • MUST be willing to work most weekends in the summer
    • Works flexible hours based on business level, long days during events required
    • Checks catered event setups and monitors groups while in house.

    Job Types: Full-time

    Experience:

    • relevant: 1 year (Preferred)

    License:

    • Food Handler (Required)
    • OLCC (Required)
    • Valid Driver's License

    Work authorization:

    • United States (Required)
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  • Bartender/Waitstaff

    Our Food and Beverage team is looking to fill the following openings in the department:

    Current OLCC, Oregon Food Handler cards, and Valid Driver's License required.

    Part time positions open

    Please email your resume to our HR department, apply online or in person at 68010 E Fairway Ave, Welches, OR 97067.  

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  • Banquet Captain

    POSITION:    BANQUET CAPTAIN

    REPORTS TO:  Resort Manager

    POSITION SUMMARY:  Coordinate and supervise the execution of banquet functions to ensure client's specifications are adhered to and that the function runs smoothly and efficiently. Oversee training of new personnel.

     TASKS:

    1. Meets with banquet manager to review daily events.
    2.  Inspects banquet rooms prior to events to ensure compatibility with client arrangements.
    3.  Requisitions or obtains equipment and supplies needed for each function.
    4.  Greet client prior to event and be present throughout the duration to assist in areas where needed.
    5.  Assist with the duties of server if necessary to maintain service effectiveness and efficiency.
    6. Continually direct staff during entire event to ensure details are carried out according to the client's specifications.
    7. Prepares and presents an accurate function bill to the client at the completion of the event.
    8. Supervise clean-up and breakdown of function after its completion and ensures return of all equipment and supplies to its storage area.

    PREREQUISITES:

    Education:     High school graduate or equivalent.

    Experience:   Sufficient exposure, generally a minimum of two (2) years in the aggregate as a server in a similar type of foodservice establishment.  Some experience as a trainer desired.

    Physical:        Must be able to stand and exert well-paced mobility for periods of up to four (4) hours in length.  Must have the ability to lift trays, soiled dish bins, etc., of up to 40 pounds in weight.  Must be able to speak clearly and listen attentively to guests and other employees.

    Language:      Ability to read, write, speak and understand English. Must be able to speak clearly and listen attentively to guests and other employees.

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  • Banquet Set-Up

    POSITION TITLE:                 BANQUET SET-UP

    REPORTS TO:                  Resort Manager

    POSITION SUMMARY:   The basic purpose of the position is to prepare all function rooms according to established standards of quality.  Set-up persons are charged with the responsibility of setting-up all meeting and food functions throughout the Resort.  This includes setting tables, chairs, stages, audio-visual and anything else needed to meet the requirements of the guests or organizations using the rooms.

     

    TASKS:

    •  Meets with set-up captain or banquet manager to review daily assignments.
    • Prepares rooms for setting by vacuuming and/or breaking down previous set-up.
    • Sets-up necessary tables, chairs, etc. according to function contracts.
    • Places linens, skirting, audio-visual, etc. in room as required.
    • Prepare and serve coffee and refreshments as required to meeting and function rooms.
    • Stocks and maintains overall cleanliness of the storage areas.
    • Informs set-up captain or banquet manager of any group special requests.
    • Keeps track of group consumption levels of refreshments for billing purposes.

    PREREQUISITES:

    Required:             OLCC & Food Handlers License, Valid Driver's License

    Education:           High school graduate or equivalent.

    Experience:         Previous foodservice experience required.

    Physical:              Must be capable of strenuous lifting up to 75 pounds, have a good sense of balance and be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length.

    Language:           Ability to read, write, speak and understand English. Must be able to speak clearly and listen attentively to guests and other employees.

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  • Guest Service Agent

    We're currently hiring a Full Time/Part Time Guest Services Agent.

    Oregon drivers license rquired.

    Great benefits include free golf and ski passes!

    Job Summary

    Switchboard, check-in, checkout, make reservations, provide information and directions, guest accounting, guest services, and all aspects of customer service.

    Duties and Responsibilities

    • Promptly and correctly answers all reservations & front office calls.
    • Directs calls to appropriate destinations.  Verify phone lines before connecting to guestrooms.
    • Accurately give directions and answer questions.
    • Provide guests with information about attractions, facilities, and services on or off property.
    • Assist guests in making calls and in obtaining outside operators.
    • Verify and maintain logbooks.
    • Follows all safety, emergency and power outage procedures.
    • Uses proper mail and radio procedures.
    • Makes arrangements for special requests/amenities in room (flowers, massage, wine, etc.).
    • Reads memos and the log book daily.
    • Reads and understands group resumes.
    • Records and makes wake up calls.
    • Inform guests of meeting room locations and times.
    • Help maintain lobby appearance.
    • Maintain and stock brochure racks.
    • Perform all other duties as assigned or needed.
    • Stand or sit for extended periods of time
    • Climb stairs
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