Careers

Start Your Dream Career in Beautiful Mt. Hood

Are you interested in being a member of our growing team at “Mt. Hood’s Premier Resort Destination”? Just think about what it would be like to call 300 acres of Oregon high country your “office” while working alongside friendly people and meeting hotel guests from around the world. In addition to excellent benefits, salaries and a supportive and welcoming work environment, a career at The Mt. Hood Oregon Resort offers ample opportunities for advancement.

Please contact us today, or send your resume directly to Sarah Heubel at sarah.heubel@mthood-resort.com, to learn more about joining our amazing team here at the Mt. Hood Oregon Resort.

 

Position
Job Description
  • Guest Service Agent

    We're currently hiring a Full Time/Part Time Guest Services Agent.

    Oregon drivers license rquired.

    Great benefits include free golf and ski passes!

    Job Summary

    Switchboard, check-in, checkout, make reservations, provide information and directions, guest accounting, guest services, and all aspects of customer service.

    Duties and Responsibilities

    • Promptly and correctly answers all reservations & front office calls.
    • Directs calls to appropriate destinations.  Verify phone lines before connecting to guestrooms.
    • Accurately give directions and answer questions.
    • Provide guests with information about attractions, facilities, and services on or off property.
    • Assist guests in making calls and in obtaining outside operators.
    • Verify and maintain logbooks.
    • Follows all safety, emergency and power outage procedures.
    • Uses proper mail and radio procedures.
    • Makes arrangements for special requests/amenities in room (flowers, massage, wine, etc.).
    • Reads memos and the log book daily.
    • Reads and understands group resumes.
    • Records and makes wake up calls.
    • Inform guests of meeting room locations and times.
    • Help maintain lobby appearance.
    • Maintain and stock brochure racks.
    • Perform all other duties as assigned or needed.
    • Stand or sit for extended periods of time
    • Climb stairs

    Upload CV

    Only pdf is allowed
Rooms in The Resort at the Mountain Hotel at Oregon, US