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Careers
Start Your Dream Career in Beautiful Mt. Hood
Are you interested in being a member of our growing team at “Mt. Hood’s Premier Resort Destination”? Just think about what it would be like to call 300 acres of Oregon high country your “office” while working alongside friendly people and meeting hotel guests from around the world. In addition to excellent benefits, salaries and a supportive and welcoming work environment, a career at The Mt. Hood Oregon Resort offers ample opportunities for advancement.
Please contact us today, or send your resume directly to Sarah Heubel at sarah.heubel@mthood-resort.com, to learn more about joining our amazing team here at the Mt. Hood Oregon Resort.
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Wedding & Catering Coordinator
Job Description
Title: Wedding & Catering Coordinator
Reports To:Sales Manager
Status: Part-time hourly
Mount Hood Oregon Resort is seeking a dedicated, organized, and outgoing person to join the team as a Wedding Coordinator. Our ideal candidate is detail-oriented, hardworking, and happy to go the extra mile for our guests. This unique position will oversee and coordinate the weddings we host at the resort.
Responsibilities
- Effectively and professionally convey necessary details to the client. Send information to guests that inquire
about the property.
- Conduct tours of the resort and event space when necessary.
- Ensure all documents produced are completed accurately and on time.
- Maintain a filing system and files sales records, correspondence and other miscellaneous items.
- Coordinate necessary arrangements with vendors relating to sales.
- Establishes strong relationships with vendors to ensure maximization of resort revenue.
- Oversee day-of operations to ensure successful event execution
- Oversee operations of our dining room during guest meals, ensuring a smooth process and a welcoming
atmosphere
- Provide a professional image at all times through appearance and dress
- Take direction, be open to learning
- Attends Food and Beverage meetings to report on their groups.
Requirements
- Have prior experience working in a resort, events, or coordinator/administrative position and have knowledge of the local area
- Superb communication skills, both verbal and writing
- Incredibly friendly, loves to smile, and have fun in a team environment while still being customer focused
- MUST be willing to work most weekends in the summer
- Works flexible hours based on business level, long days during events required
- Checks catered event setups and monitors groups while in house.
Job Types: Full-time
Experience:
- relevant: 1 year (Preferred)
License:
- Food Handler (Required)
- OLCC (Required)
- Valid Driver's License
Work authorization:
- United States (Required)
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Bartender/Waitstaff
Our Food and Beverage team is looking to fill the following openings in the department:
Current OLCC, Oregon Food Handler cards, and Valid Driver's License required.
Part time positions open
Please email your resume to our HR department, apply online or in person at 68010 E Fairway Ave, Welches, OR 97067.
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Banquet Captain
POSITION: BANQUET CAPTAIN
REPORTS TO: Resort Manager
POSITION SUMMARY: Coordinate and supervise the execution of banquet functions to ensure client's specifications are adhered to and that the function runs smoothly and efficiently. Oversee training of new personnel.
TASKS:
- Meets with banquet manager to review daily events.
- Inspects banquet rooms prior to events to ensure compatibility with client arrangements.
- Requisitions or obtains equipment and supplies needed for each function.
- Greet client prior to event and be present throughout the duration to assist in areas where needed.
- Assist with the duties of server if necessary to maintain service effectiveness and efficiency.
- Continually direct staff during entire event to ensure details are carried out according to the client's specifications.
- Prepares and presents an accurate function bill to the client at the completion of the event.
- Supervise clean-up and breakdown of function after its completion and ensures return of all equipment and supplies to its storage area.
PREREQUISITES:
Education: High school graduate or equivalent.
Experience: Sufficient exposure, generally a minimum of two (2) years in the aggregate as a server in a similar type of foodservice establishment. Some experience as a trainer desired.
Physical: Must be able to stand and exert well-paced mobility for periods of up to four (4) hours in length. Must have the ability to lift trays, soiled dish bins, etc., of up to 40 pounds in weight. Must be able to speak clearly and listen attentively to guests and other employees.
Language: Ability to read, write, speak and understand English. Must be able to speak clearly and listen attentively to guests and other employees.
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Banquet Set-Up
POSITION TITLE: BANQUET SET-UP
REPORTS TO: Resort Manager
POSITION SUMMARY: The basic purpose of the position is to prepare all function rooms according to established standards of quality. Set-up persons are charged with the responsibility of setting-up all meeting and food functions throughout the Resort. This includes setting tables, chairs, stages, audio-visual and anything else needed to meet the requirements of the guests or organizations using the rooms.
TASKS:
- Meets with set-up captain or banquet manager to review daily assignments.
- Prepares rooms for setting by vacuuming and/or breaking down previous set-up.
- Sets-up necessary tables, chairs, etc. according to function contracts.
- Places linens, skirting, audio-visual, etc. in room as required.
- Prepare and serve coffee and refreshments as required to meeting and function rooms.
- Stocks and maintains overall cleanliness of the storage areas.
- Informs set-up captain or banquet manager of any group special requests.
- Keeps track of group consumption levels of refreshments for billing purposes.
PREREQUISITES:
Required: OLCC & Food Handlers License, Valid Driver's License
Education: High school graduate or equivalent.
Experience: Previous foodservice experience required.
Physical: Must be capable of strenuous lifting up to 75 pounds, have a good sense of balance and be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length.
Language: Ability to read, write, speak and understand English. Must be able to speak clearly and listen attentively to guests and other employees.
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Guest Service Agent
We're currently hiring a Full Time/Part Time Guest Services Agent.
Oregon drivers license rquired.
Great benefits include free golf and ski passes!
Job Summary
Switchboard, check-in, checkout, make reservations, provide information and directions, guest accounting, guest services, and all aspects of customer service.
Duties and Responsibilities
- Promptly and correctly answers all reservations & front office calls.
- Directs calls to appropriate destinations. Verify phone lines before connecting to guestrooms.
- Accurately give directions and answer questions.
- Provide guests with information about attractions, facilities, and services on or off property.
- Assist guests in making calls and in obtaining outside operators.
- Verify and maintain logbooks.
- Follows all safety, emergency and power outage procedures.
- Uses proper mail and radio procedures.
- Makes arrangements for special requests/amenities in room (flowers, massage, wine, etc.).
- Reads memos and the log book daily.
- Reads and understands group resumes.
- Records and makes wake up calls.
- Inform guests of meeting room locations and times.
- Help maintain lobby appearance.
- Maintain and stock brochure racks.
- Perform all other duties as assigned or needed.
- Stand or sit for extended periods of time
- Climb stairs
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Housekeeping and Laundry Personnel
Full Time and Part Time Housekeeping Staff
Great benefits including free golf and lift tickets
Reports to: Resort Manager/ Supervisor
Position Summary: The cleanliness and orderliness of guest rooms, public areas, and linens
TASKS:
- Bed making
- Dusting
- Vacuuming
- Sweeping
- Mopping by hand
- Cleaning and disinfecting surfaces
- Must have ability to comprehend and communicate with guests and supervisors request.
- Any other assignments/duties assigned by supervisors.
- Must be able to work flexible daytime hours and weekends.
- Must be able to work directly with a variety of cleaning chemicals.
- Must read and follow The Resort’s written service standards.
- Able to stand long periods of time
PREREQUISITES:
Education: No specific education level required.
Salary: Competitive Salary range
Valid driver's license is required.
Experience: Previous experience preferred but not required . Must have the ability to learn techniques of cleaning and maintaining guest rooms.
Physical:
- Must be able to lift 50-75 pounds.
- Must be able to go up and downstairs throughout the shift.
- Repetitive bending, stooping, bending of the wrist.
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Line Cook
We're currently hiring Full Time and Part-Time line cook.
Great benefits include free golf and ski passes!
POSITION SUMMARY: Responsibilities will include, but not be limited to: food preparation (portioning and preparing food items prior to cooking), quality assurance and opening/closing oversight. Attention to detail, cleanliness, organization and the ability to work well with others are a necessity. Responsible for maintaining a sanitary kitchen workstation.
Valid Drivers License & Oregon Food Handlers Card required.
TASKS:
Complies with all portion sizes, quality standards, department rules, policies, and procedures.
Identifies and selects cuts of meat, poultry, shellfish, fish, game, fruits, or vegetables used for food productions.
Prepares foods by peeling, paring, coring, portioning, washing, sectioning, zesting, cutting, or scoring, slicing, breading, marinating, seasoning, etc.
Prepares garnish for all food plates and platters.
Prepares salad dressings, sauces, stocks, dips, etc.
Fry, sauté, broil, bake, steam, etc, all foods to preparation standards.
Assembles all food items for presentation.
Maintains a sanitary work station
Selects and uses knives, hand tools, utensils, and equipment to portion, cut slice, dip, score, julienne, whip, beat, maintain hold temperature, chill, freeze, or otherwise produce food in the kitchen.
All other duties as assigned.
PREREQUISITES:
Education: Degree from a post-secondary culinary arts training program is desirable. Must be able to speak, read, write and understand English.
Experience: A minimum of 1 year in a food preparation position is preferred.
Physical: Must be able to speak clearly and listen attentively to employees, dining room staff, and guests. Must be able to stand and exert well-paced mobility for periods of up to six (6) hours in length. Must have the ability to lift pots, pans, etc., up to 40 pounds in weight. Must be able to read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.
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